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Benelux

  • Senior Enterprise Account Executive – Leading Software Corporation

    Benelux

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    This acquisitive and award winning multi Billion $$ global Software Corporation is highly rated by the Analysts and has commenced a plan to double it’s revenues over the next 4 years. The company is looking to hire experienced and high achieving senior level sales executives to drive new and existing revenues within major Corporations in Belgium. Due to the size and complexity of the clients, it is anticipated that there will be a broader international focus in certain circumstances.

    The company develops leading edge CX and Customer Engagement solutions that are used by thousands of global corporations undertaking digital transformation. This role will appeal to Enterprise Sales Executives that want to work for a major software company that still retains the feel of a smaller and more nimble software business.

    Role:

    • Drive new business revenues within major corporations
    • Upsell into named existing clients
    • Engage at the highest levels, often at C level
    • Selling high value SaaS engagements
    • Ensure sales targets are achieved
    • Work closely with Pre and Post sales Executive teams
    • Be part of an exceptional team of high achieving and respected software Executives

    Skills Required:

    • Experience of selling CRM, Contact Centre, Customer Experience, Business Process Management solutions, ERP are ideal, not infrastructure
    • Track record of success selling major transformational software engagements
    • Experience of Challenger Sales or other sales methodology for enterprise selling
    • Exceptional presentation and corporate engagement capabilities
    PDF
  • Inside Sales Manager, Sustainability / Green Tech

    Benelux

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    We are recruiting for one of the most exciting Green Tech / Sustainability Technology firms in existence today. The company has received hundreds of millions of $$ in VC funding and has recently started their EMEA operations having opted to build their EMEA HQ in the Netherlands and so is undertaking a massive phase of expansion in Europe.

    The company is looking to hire an Inside Sales Manager based in the Netherlands to build a European inside sales function from the ground up. Initially, the chosen candidate will be the fist hire in the Inside Sales team but they are required to hire and build a team around them that will extend into Europe. This is an exciting company and opportunity to develop your career in a hugely exciting area of the technology sector that blends, software, hardware, analytics, apps and services.

    Role:

    • Rapidly understand the critical elements of the inside sales function, company proposition and client base
    • Attract and hire inside sales executives to build a winning inside sales team in the Netherlands and then across Europe
    • Structure a comprehensive new hire orientation process
    • Coach, mentor and support team members and drive sales success in the team
    • Provide accurate reporting on SF.com
    • Ensure targets are achieved and overachieved
    • Close deals over the phone and pass larger deals to the enterprise sales team
    • Training in the USA at Corporate HQ

    Skills Required: 

    • Minimum of 2 years experience managing a team of sales representatives
    • Minimum of 2 years experience of selling software, web related or other innovative technology propositions – ideally with experience of SaaS or high velocity sales environments
    • Track record of sales success and a natural motivator of sales executives
    • Ideally with experience of working in a high growth or start up environment
    • High volume outbound sales experience
    • Exceptional presentation skills
    • Ability to travel as the role requires
    • Knowledge or interest in Green Tech, Sustainability, Solar, EV etc. is interesting but by no means mandatory
    PDF
  • Netherlands Sales Director, Artificial Intelligence/Customer Experience

    Benelux

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    The company is a well funded venture backed software company in rapid growth mode, having invested heavily in R+D resulting in an Artificial Intelligence proposition that can be used by just about any major corporation that wishes to invest in digital or customer engagement transformation.

    Senior Sales Executives with a background of eCommerce, Contact Centre, Customer Service or other areas of digital or customer experience transformation are going to be interested in this proposition and we invite their applications. We are also interested in talking to candidates that have sold early adoption software solutions across all areas of the enterprise business software spectrum.

    PDF
  • Senior Enterprise Sales Executives, SaaS Collaboration Solutions

    Benelux

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    This European VC backed software business is already established and successful with an enviable client base of major global clients and high profile VC investment. With a plan for further international growth already underway and a world-class senior leadership team leading the business, this SaaS software business offers an exceptional platform for “Sales Athletes’ to develop their careers.

    PDF

France

  • Director of Sales – Paris, Complex Customer Engagement Solutions

    France

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    “Director of Sales – Paris, Complex Customer Engagement Solutions ”

    Company Description

    The company is a fast growing software corporation that has grown organically and via acquisition. On target for doubling revenues in a 4-year period, the company develops leading edge Customer and Employee Engagement solutions that are used by thousands of global corporations undertaking digital transformation.

    Due to continued growth, a tremendous opportunity now exists to hire a Director of Sales for the French market to lead a team of 6 with the opportunity to grow further. This role will focus heavily on the sales of Enterprise SaaS solutions to a mix of Corporations and larger SMB firms. This exciting company has an interesting profile – A corporate software business but is free of much of the red tape and bureaucracy that can be prevalent in some larger companies.

    Role:

    • Lead and develop the existing French team of 6 sales executives
    • Develop sales strategy in line with corporate objectives and team targets
    • Ensure that the sales team with a diverse range of skills and experiences are developed and supported to ensure optimum team revenues and success
    • Sales of both SaaS and perpetual license engagements
    • A highly visible role working closely with senior leadership and working within a truly global software business
    • Selling a highly complex business software proposition with multiple user cases
    • Direct end user sales but often working with partners such as GSI’s and specialist consultancies and reseller partners

    Skills Required:

    • Deep experience of leading SaaS (and perpetual license) engagements to corporates and larger SMB firms
    • Exceptional sales and leadership skills that have been honed over a successful software career
    • Will have lead diverse sales teams requiring a multi faceted approach to leadership
    • Highly dynamic having worked in a complex corporate software company environment. Prior experience having worked for smaller or emerging software companies is desirable
    • Prior sales and target achievements and able to demonstrate a track record of sales and leadership success in a corporate software environment
    • Exceptional personal presentation as well as verbal communication and presentation skills are a key requirement
    • Business fluency in English is required
    PDF
  • Senior Enterprise Account Executive, France – Leading Software Corporation

    France

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    This acquisitive and award winning multi Billion $$ global Software Corporation is highly rated by the Analysts and has commenced a plan to double it’s revenues over the next 4 years. The company is looking to hire experienced and high achieving senior level sales executives to drive new and existing revenues within major Corporations in France.   The company develops leading edge CX and Customer Engagement solutions that are used by thousands of global corporations undertaking digital transformation. This role will appeal to senior level Enterprise players that want to work for a major software company that still retains the feel of a smaller and more nimble software business.

    PDF

Germany

  • Sales Director – DACH (UK or DACH location)

    Germany

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    “Sales Director – DACH” – High-Growth US, SaaS business


    Package: Highly competitive Base, Commission and Series-A Stock Options

     

    Overview:

     

    This is a fantastic opportunity to join an emerging and fast-growing East-coast, US Headquartered SAAS business that is making significant progress in its European expansion.

     

    Established around 7 years ago, this emerging Series-A SaaS business (circa 70 employees) has already hired a high-quality European team (8) based out of London and is now seeking to expand its DACH customer base as part of its overall strategy.

     

    The company has signed-up 7 DACH headquartered customers in sectors such as Manufacturing, Financial Services and Retail and these deals have been closed remotely from the UK with no German office or presence. The company set-up in Europe 12 months ago, thus the opportunity to significantly increase revenues and new logo acquisition in the DACH region is huge. 

     

    The go to market is original, partnering and selling with World leading Advisory /Consulting Firms who then recommend the company’s software to their Enterprise clients when going through major change programs and transformations.

     

    Role:


    * Location UK (South) or DACH

    * Reports into VP EMEA, based in UK

    *New Business sales of the company’s SAAS Software products, but initially finding the new client leads / introductions via Advisory / Consulting Firms
    * Report pipeline and progress to VP EMEA

    * Manage 3-12 month sales cycles, deals are very much land and expand starting from around the $100k mark

    * Work closely with existing partners to develop new business opportunities, whilst sourcing new ones (Advisory / Consulting Firms)
    * Target key high level Business Decision makers such as Heads of Change Management, Transformation, Finance Leaders
    * Help team generate new business across the region

     

     

    Skills Required:

     

    * Entrepreneurial sales background, start up experience useful. 

    * Indviduals suited to working remotely / from home office with limited infrastructure would suit

    * Strong SaaS sales track record to Enterprise Accounts

    * Has sold with and recruited Advisory / Consulting Firms (Deloitte, Accenture etc..)

    * We not looking for an aggressive, meat-eating sales person, but more of a consultative, exceptionally bright sales person who will have the gravitas and culture fit to work successfully with the company’s partners
    * Open on background but experience of working for Performance Management, Collaboration, Project Management or Strategy Management Software firms would be beneficial
    * Stable record of success taking new SaaS firms to market in DACH
    * Credible track record of success particularly in the relevant markets
    * Business Fluency in German

    Apply to Ben Watkins, bew@intrinsicsearch.com

     

    PDF
  • DACH Sales Director, Germany, Marketing Optimisation Software

    Germany

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    This is an opportunity to build out a software sales business in the DACH region but with the advantage that the company already has a solid client base in the region. The company is a US VC backed Marketing Technology software company. The proposition blends Video and Analytics technology to provide a unique solution for enterprise marketing departments giving marketers the edge when creating demand and pipeline for corporate sales teams. The proposition can also be sold to head of HR as well as broader business leaders. The company has numerous global names as clients across a variety of different market sectors.

    PDF
  • Senior Enterprise Sales, Germany – Customer Experience

    Germany

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    The company develops leading edge CX and Customer Engagement solutions that are used by thousands of global corporations undertaking digital transformation. This role will appeal to senior level Enterprise players that want to work for a major software company that still retains the feel of a smaller and more nimble software business that retains an entrepreneurial culture.

    PDF
  • Germany Sales Director, Artificial Intelligence/Customer Experience

    Germany

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    The company is a well funded venture backed software company in rapid growth mode, having invested heavily in R+D resulting in an Artificial Intelligence proposition that can be used by just about any major corporation that wishes to invest in digital or customer engagement transformation.

    Senior Sales Executives with a background of eCommerce, Contact Centre, Customer Service or other areas of digital or customer experience transformation are going to be interested in this proposition and we invite their applications. We are also interested in talking to candidates that have sold early adoption software solutions across all areas of the enterprise business software spectrum.

    PDF
  • DACH Sales Manager Big Data Solutions

    Germany

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    High growth US Data Integration software company is expanding in continental Europe and is looking to hire a further senior level sales manager. The technology is an enabler for Big Data, BI, Analytics and Data Warehouses and this role will suit those that have a background of selling similar technology solutions. The Sales Manager will be responsible for driving new business within the territory and will be able to leverage existing customers and partners in the region.

    PDF
  • Senior Enterprise Sales Executives, SaaS Collaboration Software

    Germany

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    This European VC backed software business is already established and successful with an enviable client base of major global clients and high profile VC investment. With a plan for further international growth already underway and a world-class senior leadership team leading the business, this SaaS software business offers an exceptional platform for “Sales Athletes’ to develop their careers.

    PDF
  • Senior Sales Executive, Customer Services Software Firm

    Germany

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    Home-based opportunity to drive sales of a new Customer Service Solution across the DACH region on behalf of an established vendor.

    Main markets are Telco, FS, Insurance, eCommerce and Retail

    PDF

North America

  • Customer Experience Manager, CSM Organisation, Greater Philadelphia

    North America

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    Customer Experience Manager

     

    Location:  Greater Philadelphia

    Reports to: CVP of Client Services

    Package: Base, Bonus, Equity DOE

    Superb opportunity to join the CSM organization for an exceptionally well run leading provider of Omni-Channel e-Commerce software, services and consulting

    The Customer Success Manager (CSM) will help manage all efforts related to the on-boarding, support, and communication with customers. The CSM is a trusted advisor to each account and helps define the value-driven measures of success at both the project and account level.

    Responsibilities

    • Become the trusted partner of clients for projects, adoption and utilization of solutions
    • Serve as primary client champion on all product and service related issues
    • Design solution knowledge base
    • Develop success KPI model
    • Develop on-boarding and feature enablement efforts
    • Develop and execute a Communication Plan that deliver consistent, proactive, and timely communications to customers

    Requirements

    • 5+ years of CSM or Project Management experience working at a retail e-commerce or Managed Service Provider
    • Exposure to Specialty, Apparel, sporting goods, Consumer Electronics, fashion, media, home goods
    • Experience with leading Project Management and CRM tools
    • Self-motivated team player who has fresh ideas when it comes to user adoption and churn mitigation
    • Previous experience working as a field-based CSM (or related role) is a plus
    • Industry expertise (E-commerce, Retail Enterprise Solutions, Martech (personalization, testing, A/B etc.) Digital Advertising, etc.)
    • Bottom of Form

     

     

    To apply, contact Darrell Rosenstein:

    ddr@intrinsic-search.com

    PDF
  • Enterprise Account Executive – eCommerce SAAS Provider

    North America

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    Enterprise Account Executive

     

    Location:  California

    Reports to: CEO

    Package: Base, Bonus, Equity DOE

    Superb opportunity to join the sales organization for an exceptionally fast growing (300% YoY) privately held e-Commerce SaaS provider from the ground up.  Our client provides the premier solution to manage international consumer commerce for global brands.  They are the only pure SaaS provider of these capabilities resulting in reduced cost, complexity of sales, and higher efficiency for the client as well as faster shipping, better experience and lower cost for the customer.

    Founded in 2015 by a veteran team of internet retail entrepreneurs and backed in November with a $15mm series A funding round lead by the lead capital partners of Staples, Gymboree, TOMs, Mattel and The Container Store, this firm has the leadership, experience and support to deliver success.

     

    Role:

     

    • New Business, direct sales of the company’s Software solutions into the relevant B2C Retail sectors – Brand Manufacturing, Fashion/Apparel, Specialty, Consumer Electronics, Sporting Goods, etc
    • Manage highly complex sales cycles to C level decision makers for Commerce, ACV: $400k+
    • Collaborate directly with the heads of the marketing, product and services teams to identify, pursue and close accounts within optimal timeframes and delivery capabilities
    • Drive client meetings with the CEO, CDO/Head of e-Commerce, CMO and other business heads as required during sales process
    • Manage your region as a business directing resources, planning and budgeting
    • Actively contribute to the development of the go to market messaging and sales methodologies for the team.

    Skills Required:

     

    • Strong Direct sales record for net new sales of business software sales into the Manufacturing sector
    • Could come from an e-Commerce; merchandising, personalization, search, digital content, pricing
    •  Stable record of success where product and market were aligned
    • Credible track record of success particularly in the relevant sectors
       Able to manage sales cycles 6-12 months
    • Desire to help pioneer a company brand as a member of the founding team
    • Experience in a startup where you have created something from nothing that made a real difference
    • 9+ years selling enterprise business applications

     

    Apply to Darrell Rosenstein ddr@intrinsic-search.com       

    PDF
  • Director of Enterprise Sales e-Commerce

    North America

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    Director of Enterprise Sales e-Commerce

    Location: Southern Tier U.S.

    eCommerce Software Provider
    Truly superb opportunity to join a mature, extremely well run late stage SaaS e-Commerce provider as the first line manager for the Enterprise Sales team. The search is highly confidential due to the goals of the role being focused on moving the team from the $50k-$150k ACV transaction range to the $200k+ range this year, a 25% to 50% increase.   To The product is in the e-Commerce transactions funnel (Merchandising, pricing, search, personalization, content, etc.) The company is in fantastic shape as in $100mm revenues, 30% YoY growth, approaching profitability, series C+, 400+ employees, thousands of successful clients, great place to work….

    The role will manage a team of 9 sales people with 3 open head count.  It is 2 steps from the CEO.  The key experience that they require is that of solution selling to e-Commerce merchants, training and mentorship in e-Commerce solutions, and building larger teams. The role is in the sunny southern U.S. in a bustling, prosperous, tech-friendly city.

    Role:

    • Serve as the inspirational coach to a team of experienced and successful sales executives
    • Mentor software sales professionals in the art of solutions selling to heads of e-Commerce and marketing
    • Devise novel and compelling methods for communicating complex value in a highly compressed sales cycles
    • Build upon a culture of accomplishment gauged by client success, of teamwork based on shared experience

    Skills required:

    • Customer focused manager- Your reports are your clients: Your success is derived from theirs. You are accountable to them for that success
    • Your goal is to provide a strong hands-on mentoring environment where your people want to be accountable and where they drive one and other to perform at levels beyond their expectations
    • Master Sales Class: You have been the best, so you know how to build the best in complex solution sales to online retail merchants
    • This firm has achieved success in a highly competitive environment with superb competitor providers. Their cornerstones of ethics, integrity and humility in all things permeates the culture-you embrace and embody those qualities in your sales, service and self.
    PDF
  • Head of Customer Success, Global Multi-Channel e-Commerce

    North America

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    Global Multi-Channel e-Commerce


    Tremendous opportunity to join a privately-held, 40 person ultra-high-growth, e-Commerce solutions disruptor. This SaaS application provides the linchpin to international e-Commerce enablement for Digital Merchants

    2017 has been a breakthrough year for the firm as it has secured an 8 figure series A round from a top 5 U.S. Based Venture capital firm, signed over a dozen Marquis IRC 100 clients and provided tremendous demonstrated values of tripling conversion rates while cutting fulfilment costs by over a third.

    Role:

    * Vibrant, trend setting headquarters location outside of New York City

    * Founder of the Customer Success Practice for the companies clients in Fashion, Apparel, Specialty, Department, Luxury, etc.

    * Reports into the CRO and CEO

    * Serve as the primary point of client contact to manage all issues regarding to service, training, renewals, enhancements and partner project integrations

    * Become an industry recognized thought leader of best practices for customer satisfaction within the retail e-Commerce applications community

    * Lead the development the methodology and makeup of the client success practice with an eye towards expansion

    * Be the voice of the customer and customer champion internally to share client needs present and future

    Skills Required:

    * Strong record as an Account or Customer Success Manager for retail business software.
    * Background in e-Commerce, online Loyalty, survey, analytic, Merchandising, Marketing Automation, supply chain,       Customer Experience, Feedback Management, CRM software preferred

    * Record of success in hi-growth environments

    * Highly collaborative, team-oriented contributor capable of partnership with leadership team

    * Credible track record of success in reducing churn, increasing customer satisfaction and KPI attainment

    * Desire to help pioneer a company brand as a member of the founding team

    PDF
  • Director of Sales Engineering, SaaS eCommerce Solutions

    North America

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    Optimally timed opportunity to join a privately held, 120 person high-growth, e-Commerce solutions disruptor. This SaaS application firm provides hundreds of leading global brands with the most responsive, available, scalable and reactive media platform to drive any channel interaction.

    2017 has been a watershed for this U.S. based firm as it has grown revenues at a record pace of 75% YoY for the 3rd year in a row. Now in its series C round, the firm is powering towards profitability this year with established operations in the U.S., EMEA and APAC delivering results.

    Role:

    • Play the leadership role in both pre-and post-sales work with U.S. Sales team 
    • Provide expertise in integrations with Enterprise E-Commerce Platforms
    • Drive the technical solutions sale
    • Spearhead new product requirement gathering and strategy with Product Management and contribute to the building of the product road map
    • Develop and deliver demonstrations, or proof or concepts where warranted
    • Serve as the client insight leader during the sales process.
    • Provide the clients with a clear understanding of how the solution will positively impact their content creation, curation and management work process and infrastructure requirements
    • Visage for clients what the end user scenario will become once live, and how that success will be delivered using client business cases and reference material

    Skills Required:

    • Solutions sales excellence within the Retail E-Commerce marketplace: Enterprise digital eCommerce (Demandware, Hybris, Oracle Commerce/ATG, IBM Watson Commerce, etc.); dynamic media; digital asset management; CMS,
    • HTML, Jscript, Java, .Net expertise
    PDF
  • SVP Global Marketing, SaaS Customer Engagement Solutions

    North America

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    This VC backed, Pre IPO, European Software business has established it’s business and brand in Europe and is expanding globally. The USA represents a huge market opportunity and expansion is already well underway with critical hires and infrastructure investments already made to grow the business exponentially across America. The opportunity is huge as take up for their pure SaaS offering has been accepted by hundreds of corporations and larger SMB business alike as companies undertake digital transformation strategies and move to a SaaS model.

    We are looking to hire a Senior Vice President of Marketing who will report to the C level and take responsibility for the entire global marketing machine and a team on both sides of the Atlantic.

    Role:

    •  Take the lead global Marketing leadership role for the company based from offices in the SFO Bay area, leading and develop a marketing team that spans the USA and EMEA
    • Responsible for all marketing initiatives including all aspects of marketing planning, digital, pipeline development, branding, demand generation, event planning, channel marketing and PR
    • Creation of national and international campaigns fostering best marketing practice and innovation across the business
    • Spearhead and deliver a successful marketing strategy for the USA market
    • Drive messaging and market positioning in EMEA and the USA
    • Develop a metrics based marketing machine utilizing best modern day practices and technologies
    • Work closely with C team as well as analysts investors, partners and customers 

    Skills Required:

    • A modern marketer and leader, up to date and passionate on all aspects of modern digital and social marketing techniques
    • Will have been through a similar journey of revenue and people expansion
    • Experience of working for a SaaS business in rapid growth mode is mandatory
    • Prior experience from a similar software applications background where the proposition is sold to business leaders – CRM, CX, Marketing applications, Sales Force Automation, eCommerce, Business Analytics for instance. We are less interested in infrastructure or deeply technical solutions.
    • Ideal to have had prior experience of working for a UK or continental European software business, but will certainly have an international software background
    • An exceptional leader and influencer
    • Ability to travel nationally and internationally
    PDF
  • Sales Executive Commercial, Enterprise Marketing Management Applications

    North America

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    Sales Executive Commercial 

    Location: San Francisco HQ

    Enterprise Marketing Management Applications


    Outstanding opportunity to join a privately-held, 45 person high-growth, global provider of Activity Based Marketing SaaS solutions that allows businesses to engage customers across any channel in real time with personalized content, messaging driven by predictive AI.

    The company is experiencing tremendous growth: 500% revenue growth in 2015-2017 and has been recognized as the easiest to deploy and use solution on the market

    Role:

    * Dynamic and exciting role in downtown San Francisco Offices

    * New Business, direct sales of the company’s Software solutions into the relevant B2C sectors – Retail , CPG and Consumer Electronics
    * Reports into the EVP Global Sales

    * Manage sales cycles, often complex SAAS deals, AOV: $75k+
    * Target key high level Business Decision makers such as CMO and Digital Leaders

    * Generate new business for assigned target accounts

    * Report progress accurately to the VP Sales and partner with the marketing, product, success and services management

    Skills Required:

    * Strong Direct sales record net new sales of business software sales into the relevant sector
    * Could come from a Marketing Automation, Customer Experience, Feedback Management, eCommerce Platform, Website Analytics, Ratings, Reviews, Email Marketing, Self-service, Contact Centre or CRM software background

    * Stable record of success

    * Credible track record of success particularly in the relevant sectors
    * Able to manage sales cycles 3-8 months

    * Desire to help pioneer a company brand as a member of the founding team

    Apply to Darrell Rosenstein ddr@intrinsic-search.com      

    PDF
  • Customer Success Manager, E-Commerce Applications

    North America

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    Customer Success Manager

    Location: Austin

    E-Commerce Applications
    Tremendous opportunity to join a privately-held, 175 person high-growth, marketplace pioneer and leading global provider of Account Based Marketing SaaS solutions that allows global businesses to selectively target, engage, and pursue Global Accounts via an integrated multi-channel sales and marketing delivered using ground breaking and award winning, and predictive AI. The company is experiencing tremendous growth: 425% revenue growth in 2013-2017 and has been recognized as a leader in the Gartner and Forrester industry reports. Backed through multiple rounds by Vista Equity Partners

    Role:

    * Dynamic and exciting role in downtown Austin Offices

    * Drive customer multiple client deployment teams in the implementation phase of the company’s Software solutions into the relevant B2B sectors – Hi Technology, Financial Services, Professional Services, Industrial
    * Lead the development of project scope, budget, resource requirements, deliverables, client satisfaction indices, and KPIs

    * Reports into the President Global Operations

    * Prepare and present project plans, weekly progress reports

    * Provide overall leadership, management and guidance to team members including Solutions Architects, Integrations Engineers, Database Architects, etc.

    Skills Required:

    * Strong record of accomplishment with SaaS Marketing Projects of business software sales into the relevant sector
    * Could come from a Marketing Automation, Predictive Analytics, Customer Experience, Feedback Management, B2B eCommerce Platform, Website Analytics, Ratings, Reviews, Email Marketing, Self-service, Contact Center or CRM software background

    * Stable record of success with scheduled launches, hi levels of customer satisfaction, and strong retention rates

    * Credible track record of success particularly in the relevant sectors
    * Laser focused on making customers successful

    * Desire to help pioneer a company brand as a member of the founding team

    Apply to Darrell Rosenstein ddr@intrinsic-search.com      

    PDF
  • Enterprise Sales Director, Enterprise Marketing Management Applications

    North America

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    Enterprise Sales Director

    Location: San Francisco Bay Area

    Enterprise Marketing Management Applications


    Tremendous opportunity to join a privately-held, 175 person high-growth, marketplace pioneer and leading global provider of Account Based Marketing SaaS solutions that allows global businesses to selectively target, engage, and pursue Global Accounts via an integrated multi-channel sales and marketing delivered using ground breaking and award winning, and predictive AI.

    The company is experiencing tremendous growth: 425% revenue growth in 2013-2017 and has been recognized as a leader in the Gartner and Forrester industry reports. Backed through multiple rounds by Vista Equity Partners

    Role:

    * Dynamic and exciting role in downtown San Francisco Offices

    * New Business, direct sales of the company’s Software solutions into the relevant B2B sectors – Hi Technology, Financial Services, Professional Services, Industrial
    * Reports into the EVP Global Sales

    * Manage sales cycles, often complex SAAS deals, ACV: $350k+
    * Target key high level Business Decision makers such as CMO and Digital Leaders

    * Generate new business for assigned target accounts

    * Report progress accurately to the VP Sales and partner with the marketing, product, success and services management

    Skills Required:

    * Strong Direct sales record net new sales of business software sales into the relevant sector
    * Could come from a Marketing Automation, Predictive Analytics, Customer Experience, Feedback Management, B2B eCommerce Platform, Website Analytics, Ratings, Reviews, Email Marketing, Self-service, Contact Center or CRM software background

    * Stable record of success

    * Credible track record of success particularly in the relevant sectors
    * Able to manage highly complex sales cycles of 6-12 month duration

    * Desire to help pioneer a company brand as a member of the founding team

    Apply to Darrell Rosenstein ddr@intrinsic-search.com      

    PDF
  • Lead Customer Success Manager, B2C e-Commerce

    North America

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    Lead Customer Success Manager

     Location: San Francisco CA

     B2C e-Commerce


    Superb opportunity to become a part of a privately-held, 200-person Hyper-growth, SaaS e-Commerce applications provider. Online Merchants have found a key piece missing in the relationships with customer- what happens to them once they make a purchase. This firm solves that conundrum by reducing the largest single cost online merchants face after product. Customers are attended to throughout the entire purchasing journey and beyond while merchants benefit through superior shopper satisfaction, retention, better merchandise selection, and reduced process inefficiencies.

    The company is experiencing a blistering 2017 with the addition of over 120 logos, 17 of them with IRC 150 Retailers. Company has grown threefold in the past 2 years to over 200 professionals! Principally backed by retail solutions titan Sequoia Capital.

    Role:

    * Vibrant, trend setting headquarters located in Downtown San Francisco.

    * Drive the adoption, utilization and overall satisfaction for clients in the Apparel, Specialty, Department, Luxury, and Multi-brand online industry

    * Partner with Product team in capturing and incorporating future client requirements

    * Serve as the primary point of client contact to manage all issues regarding to service, training, renewals, enhancements and partner project integrations

    * Become an industry recognized thought leader of best practices for customer satisfaction within the retail e-Commerce applications community

    * Play a leadership role in developing the methodology and makeup of the client success practice with an eye towards expansion

    * Be the voice of the customer and customer champion internally to share client needs present and future

    Skills Required:

    * Strong record as an Account or Customer Success Manager for retail business software.
    * Background in e-Commerce, ERP, or CRM retail software preferred

    * Record of success in hi-growth environments

    * Highly collaborative, team-oriented contributor capable of partnership with leadership team

    * Credible track record of success in reducing churn, increasing customer satisfaction and KPI attainment

     

    Apply to Darrell Rosenstein ddr@intrinsic-search.com      

    PDF
  • Customer Success Manager, Retail and CPG B2C e-Commerce

    North America

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    Customer Success Manager

    Location: Silicon Valley CA

    Retail and CPG B2C e-Commerce
    Tremendous opportunity to join a privately-held, 30 person ultra-high-growth, e-Commerce solutions disruptor. This SaaS application gets closer to clients in how they shop, what they shop for, what they like, and why to provides the ultimate in customer connectivity and satisfaction, the highest value, most exciting merchandise and the highest possible profitability per item to the merchant.

    The company is tearing through 2017 and has landed of 15 of the 150 largest specialty and apparel Brands in the United States. The solution has been achieving ROI within 30-60 days of go live with 100% reference ability and retention of all clients!

    Role:

    * Vibrant, trend setting headquarters located in Silicon Valley offices.

    * Drive the adoption, utilization and overall satisfaction for clients in the Apparel, Specialty, Department, Luxury, and Multi-brand online industry

    * Reports into the CRO and CEO

    * Serve as the primary point of client contact to manage all issues regarding to service, training, renewals, enhancements and partner project integrations

    * Become an industry recognized thought leader of best practices for customer satisfaction within the retail e-Commerce applications community

    * Play a leadership role in developing the methodology and makeup of the client success practice with an eye towards expansion

    * Solicit feedback, testimonials and build business cases summarizing customers meeting their objectives with the solutions and their reviews of support

    * Assist business users in driving awareness of solution capabilities and benefits throughout the client organization to maximize value

    * Gather data on client revenue gains through utilization of the solution to establish timelines for ROI and performance objectives

    * Be the voice of the customer and customer champion internally to share client needs present and future

    Skills Required:

    * Strong record as an Account or Customer Success Manager for retail business software.
    * Background in e-Commerce, online Loyalty, survey, analytic, Merchandising, Marketing Automation, supply chain, Customer Experience, Feedback Management, CRM software preferred

    * Record of success in hi-growth environments

    * Highly collaborative, team-oriented contributor capable of partnership with leadership team

    * Credible track record of success in reducing churn, increasing customer satisfaction and KPI attainment

    * Desire to help pioneer a company brand as a member of the founding team

    Apply to Darrell Rosenstein ddr@intrinsic-search.com      

    PDF
  • Sales Executive Commercial, Enterprise Marketing Management Applications

    North America

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    Sales Executive Commercial

     Location: San Francisco HQ

    Enterprise Marketing Management Applications


    Outstanding opportunity to join a privately-held, 45 person high-growth, global provider of Activity Based Marketing SaaS solutions that allows businesses to engage customers across any channel in real time with personalized content, messaging driven by predictive AI.

    The company is experiencing tremendous growth: 500% revenue growth in 2015-2017 and has been recognized as the easiest to deploy and use solution on the market

    Role:

    * Dynamic and exciting role in downtown San Francisco Offices

    * New Business, direct sales of the company’s Software solutions into the relevant B2C sectors – Retail , CPG and Consumer Electronics
    * Reports into the EVP Global Sales

    * Manage sales cycles, often complex SAAS deals, AOV: $75k+
    * Target key high level Business Decision makers such as CMO and Digital Leaders

    * Generate new business for assigned target accounts

    * Report progress accurately to the VP Sales and partner with the marketing, product, success and services management

    Skills Required:

    * Strong Direct sales record net new sales of business software sales into the relevant sector
    * Could come from a Marketing Automation, Customer Experience, Feedback Management, eCommerce Platform, Website Analytics, Ratings, Reviews, Email Marketing, Self-service, Contact Centre or CRM software background

    * Stable record of success

    * Credible track record of success particularly in the relevant sectors
    * Able to manage sales cycles 3-8 months

    * Desire to help pioneer a company brand as a member of the founding team

    Apply to Darrell Rosenstein ddr@intrinsic-search.com      

    PDF
  • Senior Sales Executive – USA, Customer Service / Analytics Software

    North America

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    Senior Sales Executive

    Located: New York or California

    Omnichannel / eCommerce SaaS Solutions


    Fantastic opportunity to join a privately-held, 100 person high-growth, global provider of live engagement and Omnichannel SaaS solutions that helps businesses increase customer engagement and online sales conversion through the use of award winning AI utilized to monetize web visits & marketing campaign whilst offering a customer experience with a unique differentiator value.

     

    The company has experienced significant growth: 400% revenue growth in 2010-2014 and +150% in 2015 and 2016 and received multiple awards.

     

     

    Role:

     

    * Remote office

    * New Business, direct sales of the company’s Software solutions into the relevant B2C sectors – Retail , CPG and Consumer Electronics
    * Reports into the EVP Global Sales

    * Manage sales cycles, often complex SAAS deals, AOV: $250k+
    * Target key high level Business Decision makers such as CMO and Digital Leaders

    * Generate new business across the Eastern of Western U.S.

    * Report progress accurately to the VP Sales and strategize with the Leadership team

     

    Skills Required:

     

    * Strong Direct sales record net new sales of business software sales into the relevant sector
    * Could come from a Marketing Automation, Customer Experience, Feedback Management, eCommerce Platform, Website Analytics, Ratings, Reviews, Email Marketing, Self-service, Contact Centre or CRM software background

    * Stable record of success

    * Credible track record of success particularly in the relevant sectors
    * Able to manage long sales cycles 6-12 months

    Apply to Darrell Rosenstein ddr@intrinsic-search.com       

    PDF

Sweden

  • Sales Director, Nordics, Marketing Automation Solutions

    Sweden

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    This is an opportunity to build out a software sales business in the Nordic region but with the advantage that the company already has a solid client base in the region.

    The company is a US VC backed Marketing Technology software company. The proposition blends Video and Analytics technology to provide a unique solution for enterprise marketing departments giving marketers the edge when creating demand and pipeline for corporate sales teams. The proposition can also be sold to head of HR as well as broader business leaders. The company has numerous global names as clients across a variety of different market sectors.

    PDF
  • Sales Manager, Leading Edge Customer Engagement Solutions

    Sweden

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    This is a truly exciting opportunity as the company sell a cutting edge software proposition that has limitless application areas and is cited by many analysts as the “next big thing!” The company is a well funded venture backed software company in rapid growth mode, having invested heavily in R+D resulting in a proposition that can be used by just about any major corporation that wishes to invest in digital or customer engagement transformation.

    PDF

UK & Ireland

  • Human Resources Manager, UK based, SaaS Firm

    UK & Ireland

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    Human Resources Manager – UK / Europe

     

    Location: Thames Valley, Berkshire (office-based)

     

    Package: Depending on experience – attractive base / benefits

     

    Unique opportunity to join as “HR Lead” for a high-growth, VC backed, North American Software Firm

     

    Founded in the 1990’s and headquartered North America with further offices in the UK and France, the company employs around 320 people globally with around 35 individuals in the UK (started up in UK 2016).

     

    Growth has been impressive over the last few years and will continue in the future.   The company is also financially sound.

     

    Job Overview:

     

    Reporting into the Global HR Lead (based in North America), we are looking for a self-starter, able to run HR in the UK and other parts of Europe such as France. 

     

    Working as the only European HR employee, this is very much an individualistic role in terms of European HR function, but someone who is very much a people-person and can work closely and embrace both the European and North America teams. 

     

    The Role will include:-

    • Overseeing a large-scale recruitment process, including posting of positions, pre-screening of resumes, scheduling, participating in interviews, and conducting reference checks
    • Acting as liaison for employees for all related HR policies, standards and procedures

     

     

    • Updating current job descriptions, policy manuals, and other related HR documentation
    • Management of HR metrics, reporting, and compliance
    • Conducting the orientation process with new employees and processing employee documentation
    • Conducting exit interviews and bringing forth all matters to the SMHR
    • Jobsite and social media marketing and advertising
    • Management of the annual performance review process
    • Management of the Workplace Safety and Health Program
    • Manage our relationship with our Facilities (serviced offices) provider
    • Other duties as required

    The ideal candidate…

    • Possesses a Degree in HR Management, or CPID qualification
    • 5+ years of HR experience
    • Experience with recruitment, interviewing, onboarding
    • Proficiency in Microsoft Office Suite
    • Strong interpersonal, communication, and team-oriented skills
    • Able to work in a fast-paced, growth environment
    • Able to multi-task with strong attention to detail

    ————————————————————————————————–

    For more information, please apply or contact:-

     

    Ben Watkins: 

    +44 1252 698229.   

    bew@intrinsicsearch.com

     

    >> Click the URL below  to set-up a call with Ben Watkins

    https://my.timetrade.com/book/H7PKR

    PDF
  • Senior Director Europe– Automotive – SAAS Solutions – UK based

    UK & Ireland

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     “Senior Director Europe– Automotive – SAAS Solutions – UK based

    Overview

    A rare growth opportunity to join an emerging North American Software vendor, which provides SAAS solutions to Automotive related businesses.

    The company employs around 350 individuals globally and set-up in Europe a few years ago, achieving much success.  Due to growth, a new position has arisen based out of the UK’s office, for a Senior Director level Executive to lead and grow the Automotive Dealer vertical on behalf of the business.

    Responsibilities:

     

    • Report progress into the SVP based in North America
    • UK based, ideally home counties
    • Manage Sales, Support, Provide Leadership, Prospecting & Customer Success
    • Lead a team of around 28 including 4 Managers
    • Growth! Recruit, develop and retain a dream team (an additional 12 Heads)
    • Maintain the growth, drive, passion and direction for the company
    • Ensure Customer Satisfaction &Retention
    • Develop new sectors across the UK and parts of Europe
    • Ensure the team is highly process driven using tools such as Salesforce.com

     

     

    Skills required:

     

    • Experienced commercial Leader, ideally suited to emerging SAAS firms
    • Must have strong domain working knowledge of the UK Automotive Dealer sector
    • Track record of selling Technology to the relevant sectors
    • Has managed similar sized teams in the past
    • Strong Sales Leadership experience and passionate about Customer Success
    • Broad commercial skills that include Sales, New Business, Account Planning, Coaching
    • Skilled in managing long and complex sales cycles
    • Has succeeded in an entrepreneurial driven rapidly growing technology company
    • Fluency in English, other languages would be highly beneficial

     

    Ben Watkins, Director – Intrinsic Executive Search.  Telephone: +44(0) 1252 698229  Email: bew@intrinsicsearch.com        http://www.intrinsicsearch.com

    PDF
  • Director of Sales, UK and Ireland

    UK & Ireland

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    “Director of Sales – UKI, Complex Customer Engagement Solutions ”

    Company Description

    The company is a fast growing software corporation that has grown organically and via acquisition. On target for doubling revenues in a 4-year period, the company develops leading edge Customer and Employee Engagement solutions that are used by thousands of global corporations undertaking digital transformation.

    Due to continued growth, a tremendous opportunity now exists to hire a Director of Sales for the UKI markets to lead a team of 15 with the opportunity to grow further. This role will focus heavily on the sales of Enterprise SaaS solutions to a mix of Corporations and larger SMB firms. This exciting company has an interesting profile – A corporate software business but is free of much of the red tape and bureaucracy that can be prevalent in some larger companies.

    Role:

    • Lead and develop the existing UKI team of 15 sales executives
    • Develop sales strategy in line with corporate objectives and team targets
    • Ensure that the sales team with a diverse range of skills and experiences are developed and supported to ensure optimum team revenues and success
    • Sales of both SaaS and perpetual license engagements
    • A highly visible role working closely with senior leadership based in the UK and EMEA and working within a truly global software business
    • Selling a highly complex business software proposition with multiple user cases
    • Direct end user sales but often working with partners such as GSI’s and specialist consultancies and reseller partners

    Skills Required:

    • Deep experience of leading SaaS (and perpetual license) engagements to corporates and larger SMB firms
    • Exceptional sales and leadership skills that have been honed over a successful software career
    • Will have lead diverse sales teams requiring a multi faceted approach to leadership
    • Highly dynamic having worked in a complex corporate software company environment. Prior experience having worked for smaller or emerging software companies is desirable
    • Prior sales and target achievements and able to demonstrate a track record of sales and leadership success in a corporate software environment
    • Exceptional personal presentation as well as verbal communication and presentation skills are a key requirement
    PDF
  • UK Channel Director, Contact Centre Software

    UK & Ireland

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    “Channel Sales Director”  – South UK (Individual Contributor Role)

     

    Contact Centre Software Provider


    Opportunity to join an established European Software firm as UK Channel Director, to launch a new Cloud Contact Centre offering for the SME end-user market place.

     

     The company is looking to hire an experienced Channel Executive who can create the new Channel strategy and road-map across the UK and then into mainland Europe.

     

    Employing around 100 individuals across the UK and Benelux, the company is a niche leader in its sector and will allow the successful candidate to work closely with the Executive team in driving the company forward.

     

    Role:

     

    * Mix of home-office and company office / South UK
    * Reports into the company’s CEO
    * Engage and acquire new partnerships from scratch

    * Develop and execute joint sales campaigns with the channel partners

    * Working with the leadership team, create the Channel roadmap, on-boarding, processes and pricing strategies

    * Generate new business across the region via the Channel partners

    * Report progress accurately to the CEO and Executive Team

     

    Skills Required:

     

    * Strong working knowledge of the Contact Centre / Unified Communications sector
    * Can demonstrate previous ability to build new a new UK channel from scratch

    * Suited to smaller, emerging technology companies

    * Credible track record of success
    * Strong Channel relationships

    * Consultative, entrepreneurial

    Apply to Ben Watkins, bew@intrinsicsearch.com

    PDF
  • Senior Enterprise Account Executives, Customer Service Solutions

    UK & Ireland

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    This acquisitive and award winning multi Billion $$ global Software Corporation is highly rated by the Analysts and has commenced a plan to double it’s revenues over the next 4 years. The company is looking to hire experienced and high achieving senior level sales executives to drive new and existing revenues within major Corporations in the UK. Due to the size and complexity of the clients, it is anticipated that there will be a broader international focus in certain circumstances

    The company develops leading edge CX and Customer Engagement solutions that are used by thousands of global corporations undertaking digital transformation. This role will appeal to Enterprise Sales Executives that want to work for a major software company that still retains the feel of a smaller and more nimble software business.

    Role:

    • Drive new business revenues within major corporations
    • Upsell into named existing clients
    • Engage at the highest levels, often at C level
    • Selling high value SaaS engagements and perpetual license engagements
    • Ensure sales targets are achieved
    • Work closely with Pre and Post sales Executive teams
    • Be part of an exceptional team of high achieving and respected software Executives

    Skills Required:

    • Experience of selling business software solutions – CX, CRM, BI, Analytics, WFM for example – Not infrastructure or heavily IT centric
    • Track record of success selling major transformational software engagements
    • Experience of Challenger Sales or other sales methodology for enterprise selling
    • Exceptional presentation and corporate engagement capabilities

     

     

    PDF
  • Senior Director, EMEA Channels and Alliances, Customer Experience Solutions

    UK & Ireland

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    The company is a fast growing software corporation that has grown organically and via acquisition. On target for doubling revenues in a 4-year period, the company develops leading edge CX and Customer Engagement solutions that are used by thousands of global corporations undertaking digital transformation. Due to continued growth, a tremendous opportunity now exists to hire a Senior Director of EMEA Channels and Alliances to drive channel and alliances strategy across the EMEA theatre.

    This is a very strategic position with responsibility for driving a complex channel strategy across EMEA. There is solid line reporting line to the Senior Vice President of EMEA and leading a virtual team of 15 across the region.

    Role

    • Manage channel and alliance life cycle from strategy, recruiting, enablement, Bis Dev and through to performance review
    • Drive channel co selling initiatives across EMEA and lead joint GTM efforts between partners and EMEA Sales teams
    • Align solutions with partner capability and methodologies to create a strong value proposition that can be taken to market in existing and new business customer base
    • C level networking and engagement both internally and externally in both partners and customer base
    • Communicate ROI and business value of propositions internally and externally
    • Work with and engage internal resources as well as partner resources to support partner organizations in co selling situations
    • Ensure partners are fully enabled with all tools and sales training to ensure partner strategy success

    Skills Required: 

    • Familiarity of the various types of partner relevant to the company business such as major consulting firms, resellers, SI’s, referral and technology partners
    • Extensive experience of driving channel and alliance strategy across EMEA for a major software company
    • Experience of both SaaS and perpetual license models
    • A natural networker, influencer and able to gain commitment from key stakeholders
    • Able to travel as required across EMEA
    • Will have experience of driving channel strategy in a complex sales environment

    Apply to Paul French, paf@intrinsicsearch.com

    PDF
  • Senior Sales Executive, Customer Services Software Firm

    UK & Ireland

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    Home-based opportunity to drive sales of a new Customer Service Solution across the UK omg behalf of an established vendor.

    Main markets are Telco, FS, Insurance, eCommerce and Retail

    PDF

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