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France

  • Customer Success Executive, Paris, Digital Experience Software

    France

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    Role:          Customer Success Executive

    Location:   Paris

    Sector:      Digital Experience Software

     

     

    A great opportunity to join an established, European Headquartered, but global “Digital Experience”Software leader, which has very much an entrepreneurial, high-growth culture.

     

    The Digital Experience Platform Market”could be worth $13.9 billion by 2024, at a compound annual growth rate of 12% (recent report)

     

     

    Company Description:

     

    With around 100 global employees, (50 in France), 1000’s of customers (boasting a 98% renewal rate), and a global presence, this is an opportunity to join an ambitious and entrepreneurial commercial team, based out of Paris. 

     

    Funded by Private Equity, the company has ambitious plans to scale-up its existing French and European business. 

     

    The company is looking to hire a strategic Customer Success Executive, who will work closely with a number of the key Enterprise accounts.

     

    Responsibilities include:

    • Reports into the EMEA Director – Paris based
    • Secure the customers’ yearly contract renewal 
    • Detect new needs & requirements from existing customers and proceed with upselling and/or cross-selling
    • Keep customer churn to a bare minimum
    • Act as the principal point of contact for customers
    • Collaborate with the company’s Senior Sales Execs
    • Strategic Business Consultancy
    • Make every customer a referral

     

     

    Skills required:

    • 4-5 years of B2B Software / SaaS, Customer Success related experience
    • Passionate about Customers
    • Highly customer facing, likeable character
    • Strategic skillset
    • Pro-active, customer friendly and consultative
    • Background of working for Web Content Management, Digital Solutions or B2B eCommerce vendors preferred
    • Excellent oral, written communication and presentation skills
    • English, French, plus other languages like Spanish would be useful
    • Willingness to travel (up to 25% across France)

     

    Could have worked with the following firms:-

    • Web Content Management, Website Development, Portals, eCommerce Platforms, Digital Asset Management, Opensource, Digital Transformation, Enterprise Search Engine, Integration, Dev Tools, Application Development & Document Management

     

     

    To apply:

     

    Contact:      Ben Watkins, bew@intrinsicsearch.com

     

    *Also hiring a Senior Sales Exec and Pre-sales in Paris to work with this hire.

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  • Pre-sales Executive, Digital Experience Software

    France

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    Role:          Pre-Sales Executive – French Market

    Location:   Paris

    Sector:       Digital Experience Software

     

     

    A great opportunity to join an established, European Headquartered, but global “Digital Experience”Software leader, which has very much an entrepreneurial, high-growth culture.

     

    The Digital Experience Platform Market”could be worth $13.9 billion by 2024, at a compound annual growth rate of 12% (recent report)

     

     

    Company Description:

     

    With around 100 global employees, (50 in France), 1000’s of customers (boasting a 98% renewal rate), and a global presence, this is an opportunity to join an ambitious and entrepreneurial commercial team, based out of Paris. 

     

    Funded by Private Equity, the company has ambitious plans to scale-up its existing French and European business. 

     

    The Digital solution is at the heart of CX but initially technical in nature and Pre-Sales Execs whom have worked with bespoke solutions sold into the IT function would be an advantage. (Business decision makers such as Marketing / Head of Digital are also often involved during the pre-selling).

     

    Responsibilities:

    • Report into the Head of Operations – Paris based
    • Work closely with Senior Sales and Solution Architects to resolve prospects’ technical challenges during the selling process
    • Provide Pre-sales support to existing System Integration partners and Digital Agencies who implement the Digital solutions
    • Offer technical assistance to the Sales team during pre-sales (building demos, PoC and answering technical questions during the sales process), demonstrate products to customers and partners.
    • Collaborate with Senior sales rep to orchestrate complex sales involving various types of contacts (CxO, IT managers, Business decision makers, external influencers…)

     

    Skills required:

    • 7+ years of B2B Software Pre-sales experience
    • Experience working in a Pre-sales role for a Digital related solution such as CMS or similar
    • Extremely comfortable presenting to technical audiences 
    • Coding / Development experience background ideal
    • Strong technical expertise and strong skills in software integration, in particular inJavaand Web technologies (J2EE, JSP/HTML/CSS, Application Servers such as Apache Tomcat)
    • Experience of working in pre-sales opportunities with SI partners who ultimately deliver the solution
    • Project Management / delivery experience would be beneficial
    • Excellent oral, written communication and presentation skills
    • English, French, plus other languages like Spanish would be useful
    • Willingness to travel (up to 25% across France)

     

    Could have worked with the following technologies:-

    • Web Content Management, Website Development, Portals, eCommerce Platforms, Digital Asset Management, Opensource, Digital Transformation, Enterprise Search Engine, Integration, Dev Tools, Application Development & Document Management

     

     

    To apply:

     

    Contact:      Ben Watkins, bew@intrinsicsearch.com

     

    *Also hiring a Senior Sales Exec, Paris to work with this hire.

    PDF
  • Senior Sales / Account Executive, Digital Experience Software

    France

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    Role:          Senior Sales / Account Executive – French Market

    Location:   Paris

    Sector:       Digital Experience Software

     

     

    This is a great opportunity to join an established, European Headquartered, but global “Digital Experience”Software leader, which has very much an entrepreneurial, high-growth culture.

     

    The Digital Experience Platform Market”could be worth $13.9 billion by 2024, at a compound annual growth rate of 12% according to a recent report!,

     

     

    Company Description:

     

    With around 100 global employees, (50 in France), 1000’s of customers (boasting a 98% renewal rate), and a global presence, this is an opportunity to join an ambitious and entrepreneurial sales team, based out of Paris. 

     

    Funded by Private Equity, the company has ambitious plans to scale-up its existing French and European business.  The responsibilities will include revenue generation from BOTHnew logos AND existing accounts.

     

    The Digital solution is at the heart of Cx but initially technical in nature and Senior Sales Execs whom have sold bespoke solutions into the IT function would be an advantage (business decision makers such as Marketing / Head of Digital are also often involved however).

     

    Responsibilities:

    • Report into the EMEA Leader based in Paris
    • Mixture of New logo development and Upsell / Cross-sell (60/40%)
    • Close new a mixture of high-velocity deals (€60-€80K ACV and larger enterprise contracts ($200K+ ACV) in the French market
    • Focus on sectors such as Banking & Insurance, Hospitality, Government and large Brands
    • Develop and manage new outbound business relationships and leads generated from inside sales and marketing
    • Work closely with the Client Success Team to take ownership of expansion opportunities with existing customers
    • Work closely with Pre-Sales and Solution Architects to resolve prospects’ technical challenges during the selling process
    • Identify and work with existing System Integration partners and Digital Agencies who implement the Digital solutions
    • Orchestrate complex sales involving various types of contacts (CxO, IT managers, Business decision makers, external influencers…)

     

    Skills required:

    • 7+ years of B2B Software sales experience
    • Experience successfully selling a Digital related solution into initially IT
    • Experience of working on sales opportunities with SI partners who ultimately deliver the solution
    • Experience with a “land-and-expand” sales model
    • Ability to have high level technical conversations and build great relationships with highly technical customers
    • Excellent oral and written communication and presentation skills
    • English, French, plus other languages like Spanish would be useful
    • Willingness to travel (up to 25% across France)

     

    Experience selling some of the following technologies:-

    • Web Content Management, Website Development, Portals, eCommerce Platforms, Digital Asset Management, Opensource, Digital Transformation, Enterprise Search Engine, Integration, Dev Tools, Application Development & Document Management

     

     

    To apply:

     

    Contact:      Ben Watkins, bew@intrinsicsearch.com

     

    (*Also hiring Pre-sales, France, in same team)

    PDF

Germany

  • Vice President of Sales EMEA Customer Experience

    Germany

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    Vice President of Sales, EMEA”

    Location – Germany or UK

    Company Description

    The company is a leading Customer Experience SaaS & Services company that is looking to hire an EMEA sales leader based in the UK or Germany to lead a sales team of 6 sales and pre sales executives. This will be a very hand on sales leadership role, providing coaching and support for the team and being active in all the deals to support closure. This is a truly enterprise sales environment, with a focus on wining and closing multimillion $£€ engagements that include SaaS and services engagements.

    Role:

    • Lead the current sales team currently located in the UK and Germany
    • Coach and support team members to be the best they can be
    • Direct Marketing campaigns to drive lead generation
    • Sell high value SaaS and Services engagements to major corporations
    • Take an active role in the sales cycles of major deals
    • Grow revenues and team in line with corporate objectives

    Skills Required: 

    • Exposure to the CX, Customer Analytics or Market Research SaaS market, having lead sales teams in this space
    • Solid experience in the sale of SaaS propositions
    • A great coach, team player and mentor that is passionate in supporting and mentoring
    • Solid experience of corporate negotiation and board level experience and can engage at the highest levels in large companies
    • EMEA experience
    • Solid track record, exceptional presentation skills with solid leadership and presence
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  • Sales Director – DACH – Emerging B2B SaaS Firm, Berlin

    Germany

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    “Sales Director  – DACH – High-Growth – SaaS Vendor”

     

    Based:Berlin   Salary: Competitive base / OTE + Stock options

     
    Outstanding opportunity to lead the DACH region on behalf of an emerging, 200 person, Series C, European SaaS firm!

     

    This VC backed, B2B SaaS firm was founded in 2012 and has already signed up multiple Enterprise and SME clients in various sectors.   The company has already opened for business in DACH & is seeking an outstanding, B2B SaaS Sales Leader who can help scale the firm in the region.

     

    Role:

     

    * Based out of the Berlin office where the sales engine is being created

    * Lead sales of the company’s SaaS offering into SME and Enterprise accounts in DACH

    * Lead the sales team, whilst working closely alongside Marketing, Pre-sales and CS functions
    * New Business, direct sales of the company’s SaaS solutions into the relevant sectors
    * Reports into the C-level Exec, based outside of DACH

    * Lead and scale a team of Sales Execs in Berlin

    * Hire, develop and lead outstanding sales talent
    * Target key high level Business Decision makers such as Marketing and IT, Operations

    * Generate new business across the region

    * Input to DACH Sales/ Commercial strategy

     

    Skills Required:

     

    * Strong direct sales record of B2B SaaS in DACH

    * Player-manager profile,with own account ownership to be expected to lead as an example

    * Highly-sales driven, highly competitive, desire to over-achieve sales quotas

    * Able to juggle multiple SaaS deals at once
    * Experienced in modern B2B SaaS selling skills, online meetings

    * Will have sold complex B2B SaaS with multiple stakeholders. Open on background

    * Stable record of SaaS Sales success, ideally for a well-known SaaS player

    * Challenger oriented and solution oriented sales style and not transactional oriented sales style
     

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  • Customer Success Manager, DACH, Established SaaS Provider

    Germany

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    Customer Success Manager Germany / DACH

     

    Established 250-person EU SaaS Firm, VC backed, high-growth firm

     

    Salary: Competitive Base + bonus

     

    Region:South West Germany, (Frankfurt, Stuttgart, Darmstadt, Karlsruhe, Heidelberg)

     

    We are looking for an incredibly hands-on, Customer Success Manager to join this stable and ambitious Enterprise B2B SaaS firm.

     

    The company has an exceptionally strong track record in the Manufacturingvertical.

     

    Tasks:

     

    • The role will be office and field based (out with customers)
    • Reports into the SVP Customer Success located outside of the DACH region
    • Work with Sales to maximise upsell / revenue opportunities in the given territory that will include DACH
    • Travel as and when required across the DACH territory
    • Liaise with select number of key Manufacturing accounts across DACH region
    • Responsibility for customer adoption and lifecycle
    • Customer and Prospect Meetings
    • Demo new product features and promote them to clients
    • Upsell existing customers as and when required
    • Work closely with and shadow sales team to help find new opportunities in existing accounts as well as upsell and renewals
    • Report progress to SVP Customer Success
    • Demonstrate the success of product in early stages of adoption
    • Ensure that agreed targets are met and ideally exceeded

     

     

    Skills required:

     

    • 8 years+ experience of working for B2B Enterprise Software / SaaS companies
    • Track record of success in a Customer Success function
    • Knowledge of the Manufacturing vertical highly beneficial
    • Must have a passion for happy and successful customers!
    • Could come from an Account Management, Customer Success, Pre-sales, Project Management or similar background (not looking for a hunter sales profile!)

     

     

     

    • Ability to evangelize a software proposition to key Business and IT decision makers
    • Good communicative skills both verbally and in written form and the ability to effectively communicate ideas and properly describe problems and solutions
    • Self-starter and team player who is customer focused
    • Fluency in at least English and German
    • Right to work in the EU essential

     

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North America

  • Lead Customer Success Manager – on-boarding – Cross-Border eCommerce

    North America

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    Location-Metro New York City

    The fastest growing segment for domestic online merchants lies overseas.  Our client greatly the risks of bringing new international markets int the fold through delivering localized experiences utilizing the clients existing eCommerce stack.  This allows for the new store to come online in a fraction of the time, and at 1/3 the cost of platforming, with none of the associated technological risk, time commitments or disrupted workflows of the alternative solutions on the market.  Pricing, taxation, compliance, currency conversion, fulfilment and returns seamlessly are all automated.  Combine this with drop-ship capability, and robust A/B testing functionality and you have the fastest growing eCommerce firm in North America for 2018-2019.

    The customer on-boarding lead is the linchpin for customer success in setting the expectations, establishing guidelines, communication, stakeholders, users and training regimen for all new clients.  This role will be a highly dynamic and creative experience for the professional who wants to provide a key contribution to the growth of the firm through assuring clients’ needs are met and expectations exceeded.  Its central importance and executive visibility cannot be understated.  The entire team will engage with enable this critical new role.

    Role:

    • Develop a trusted partnership with key stakeholders and executive sponsors within customer organizations
    • Serve as primary customer advocate internally in interfacing with product, engineering, services and sales
    • Co-create a personalized adoption plan to drive the customer towards meeting/exceeding their success measures with Client
    • Lead internal projects and initiatives and serve as Project Portfolio Manager helping to ensure resource allocation that is balanced and aligned with Client and customer objectives alike
    • Drive development of A/B testing regimen to improve conversion rates
    • Help curate a knowledge base for customers and Internal Sales to help answer common questions
    • Develop and report on Key Performance Indicators at both the project and team levels to ensure Service Levels are being maintained
    • Develop and maintain project profiles to help during estimating and scoping of new on-boarding and feature enablement efforts
    • Develop and execute a Communication Plan that deliver consistent, proactive, and timely communications to Client customers

    Skills Required:

    • 4+ years of Customer Success or account management experience
    • 2+ years of experience working with Enterprise customers in the Retail, Fashion, Apparel, Luxury, Beauty, Specialty or CPG markets
    • Exemplary communication skills and strong technical aptitude
    • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
    • Excellent situational awareness – must be comfortable in dynamic customer environments
    • Experience with leading Project Management and CRM tools
    • Self-motivated team player who has fresh ideas when it comes to user adoption and churn mitigation
    • Industry expertise (E-commerce, Retail, Digital Advertising, etc.) is a strong plus

    Apply to Darrell Rosenstein ddr@intrinsic-search.com     

     

     

    PDF
  • Sales Manager, eCcommerce fulfilment, inventory, purchasing & analytics platform

    North America

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    Sales Manager, eCcommerce fulfilment, inventory, purchasing & analytics platform

    Office Location – New York City Region

    This phenomenal firm is what happens when a driven and highly successful online merchant analyzes the shortcomings in the backend fulfillment and ERP capabilities offered by traditional eCommerce providers, and then develops the most efficient fulfillment engine for online merchants, ever.  Just ask Amazon, as over 80% of their merchants use this solution.  Backed by the early believers and pioneers who brought you Letgo, Adore Me, Fanduel, and Uber, our client is poised to dominate a marketplace of business as usual vendors. 

    My client is seeking to add the leader to their direct sales team.  This champion evangelist will enlist others in their pursuit of new clients in the retail sector.  You will train and mentor market pioneers for this first of its kind integrated offering. You are an expert in online business, a trusted advisor knowledgeable of all components of the eCommerce stack, and of the various ISV, GSI and Digital Agency partner networks.  You will be trusted to engage those partners in advancing the cause of the most capable combined fulfillment offering ever devised as a trust partner of Amazon and the eCommerce marketplace writ large from the New York City office headquarters. 

    Role: 

    • Build out a world class team of retail eCommerce sellers and enthusiasts
    • Serve as the client champion for mastering their multi-channel multi-warehouse businesses
    • Provide expertise and guidance to mid-market merchants as it relates to their operations, platforms, marketplaces, carriers, 3pls and legacy providers
    • Be the subject matter expert on streamlining operations for the online retail community
    • Manage sales process in a highly collaborative environment utilizing consultative/solution selling where you will provide key feedback to the product teams in shaping current and next gen features strategy
    • Desire to maximize customer value, return on investment and experience with the best crafted solutions
    • Enjoy the dynamism of a small firm, work effectively and efficiently on self-defined work schedule, demonstrate creativity and originality in adapting client success cases to new opportunities. Use your freedom wisely, while maintaining strong connectivity and communication with your team. Always, always act with integrity with the client’s success your mantra, while maintaining a high standard of professionalism
    • Develop accurate, repeatable øl90methods, metrics and forecasts and create in your team a culture of comradery, communication, detail and accountability.

    Skills Required:

    • 4 years of sales with 2+ as a manager or leader to a software solution selling team
    • You are driven to innovate, and to be in front of the customer.   You may manage, but your first priority is to be in front of your prospects, you lead by example.  Preferably you have worked with consumer facing firms.  You have excellent in a smaller firm where you learned to be innovative, and to create sound process to move the needle.
    • You have personally engaged in purposeful interactions with the marketing, product and services teams that resulted in moving the needle for the whole company.
    • You’ve been a true team player anxious to share where you have found success, as well as acknowledged and incorporated the success of others
    • Ability to prioritize your time, resources and that of your team towards to maximize productive outcomes
    • Able to mentor sales professionals to manage sales cycles 3-6 months, with ACVs of $100k+
    • Ability to drive local partner network with major ISV, Digital Agency and Global Systems Integrations partners
    • 6+ years as a consultative sales professional selling enterprise business application to business users
    PDF
  • Enterprise Sales Director, Mobile Marketing

    North America

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    Our client is both a “leader” and “visionary” according to the latest Gartner reporting on their category.  The solution suite offers a groundbreaking approach to delivering AI driven mobile mass marketing at scale to drive digital business.  It delivers real time relevance for the onboarding, retention, monetization and advocacy for customers in the retail, gaming, travel, media & entertainment, financial, hospitality, telecom and emarketplace industries.  Mastercard, Emirates, Sony, Warner Brothers, and Conde Nast are among some of the marquis customers and raging fans currently benefitting from their solutions.

    My client is seeking to add a consultative sales professional familiar with the challenges faced by marketers in attracting, converting, retaining and responding to their customers. You will pioneer an entirely new set of mobile capabilities to the CMOs of leading national brands across the Pacific Coast.  In this role you will collaborate directly with the leaders of sales, services, marketing and product at the San Francisco based headquarters. 

    Role:

    • Promote the entire suite of Mobile Marketing functionalities to Global 2000 and large enterprise consumer brands across the western United States into Canada.
    • Lead and plan multi-level multi-disciplinary team presentations featuring the AI driven, dynamic campaign predictive engine at the heart of the solution suite.
    • Consult with the Chief Marketing Officers to determine current marketing program effectiveness
    • Develop relationships with delivery partners in the ISV, SI and Big 3 Digital
    • Manage sales process in a highly collaborative environment utilizing consultative/solution selling where you will provide key feedback to the product teams in shaping current and next gen features strategy
    • Desire to maximize customer value, return on investment and experience with the best crafted solutions
    • Enjoy the dynamism of a small firm, work effectively and efficiently on self-defined work schedule, demonstrate creativity and originality in adapting client success cases to new opportunities. Use your freedom wisely, while maintaining strong connectivity and communication with your team. Always, always act with integrity with the client’s success your mantra, while maintaining a high standard of professionalism

    Skills Required:

    • You are driven to innovate, and to be in front of the customer.   You have distinguished yourself though developing new relationships with new clients for MarTech solutions. Preferably you have worked with consumer facing firms.  You have excellent in a smaller firm where you learned to be innovative, and to create sound process to move the needle.
    • You have personally engaged in purposeful interactions with the marketing, product and services teams that resulted in moving the needle for the whole company.
    • You’ve been a true team player anxious to share where you have found success, as well as acknowledged and incorporated the success of others
    • Ability to prioritize your time, resources and that of your team towards to maximize productive outcomes
    • Able to manage sales cycles 6-12 months, with ACVs of $200k+
    • Ability to drive local partner network with major ISV, Digital Agency and Global Systems Integrations partners
    • 6+ years as a consultative sales professional selling enterprise business application to business users
    PDF
  • Vice President, Global Channel and Alliances, eCommerce Solutions

    North America

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    Vice President, Global Channel and Alliances, eCommerce Solutions

    Location – USA / Global

    Company Description

    This VC backed; North American, award-winning eCommerce business offers the most up to date solution in the market today. The proposition is highly regarded by the analysts and they are growing their footprint globally with an enviable partner and client list.

    This exciting and high-profile leadership role is heavily sales orientated and will be targeted on incremental revenue generation from the global partner base as well as recruiting, managing & developing partners globally. This high-profile position will report to the global SVP of Global Field operations and will work semi autonomously across the business whilst leading and building a global alliances team and working closely with national and international sales teams

    Role:

    • At a strategic level, drive new and existing relationships with global partners such as eCommerce Systems Integrators & technology partners
    • Lead and grow a world class partner team with executives based in North America and Europe
    • A member of the senior management team developing the worldwide alliances business strategy
    • Drive partner centric sales pipeline and work closely with the enterprise sales team to close major ecommerce projects
    • Support partner enablement programs as well as partner training plans to ensure that partners have all the skills and knowledge to be successful
    • Support the partners and sales teams with go to market strategies and joint value based sales strategies

    Skills Required:

    • A proven track record in the leadership of global channels and alliances within the eCommerce ecosystem
    • Will have previously closely supported or delivered an international alliances strategy
    • Delivery and sales focused with a track record of alliances revenue generation
    • An exceptional leader of people with gravitas, energy and executive presence
    • Ideally will have had prior international experience, ideally in the USA and Europe
    • Experience working on partner marketing campaigns such as join sales efforts & lead generation
    • Ability to travel as required in both the USA and Europe
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  • Senior Enterprise Account Executive, E-Commerce Optimization

    North America

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    “Senior Enterprise Account Executive, E-Commerce Optimization”

    Office Location: Boston

    Our client provides the premier SaaS solution for global brands and retailers to seamlessly integrate 3rd party applications and content to accelerate commerce.  The solution improves site performance by over 30%, which makes shopper’s experience faster, smoother, and more engaging resulting in 10%+ improvements in conversions.  Privately-held, 70 person ultra-high-growth, e-Commerce solutions disruptor with new Series B.   Over 100 labels across 700 sites, including recent victories at Carter’s, Full Beauty and The Container Store have positioned them with revenues strong enough to self-fund!

    Role:

    • The best business is new Business, direct sales of the company’s Software solutions into the relevant B2C online retail sectors – Specialty, Fashion, Apparel, Brand
    • Manage highly complex sales cycles to C level decision makers for Commerce, ACV: $150k+, with large deals over $1.5mm on the books
    • Collaborate directly with the department heads of the marketing, product and services teams to identify, pursue and close accounts within optimal timeframes and delivery capabilities
    • Drive client meetings with the CEO, Chief Digital Office and Chief Marketing Officer and other business heads as required during sales process
    • Manage your region as a business directing resources, planning and budgeting
    • Actively contribute to the development of the go to market messaging and sales methodologies for the team.

    Skills Required:

    • Strong Direct sales record for net new sales of business software sales into the Retail sector for a small or early stage firm
    • Stable record of success where product and market were aligned selling net new SaaS solutions to online retail merchants in the IRC 500
    • Desire to help pioneer a company brand as a member of the founding team
    • Experience in a startup where you have demonstrated creativity, innovation, and resourcefulness

     

    PDF
  • Sales Director Machine Learning AI, Customer Data predictive analytics

    North America

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    Sales Director Machine-Learning AI- Customer Data predictive analytics”

    Office Location: New York City Metro HQ

    Machine learning has been used by our client to simultaneously fuse the siloed data within every marketing technology and eCommerce related application to develop unique customer personas through combing real and anonymized data.  When this view is overlaid upon real time activities the intelligence is able to reliably predict customer intention.  It goes further to scrutinize the transaction a dissect how the purchase was made, delivered, what incentives or channels were applied and what marketing activates, loyalty and incentive offers were consumed.  It predicts the proclivities and predispositions of the consumer so accurately that the client can limit their marketing spend to retain and grow the customer.  This goes beyond the right offer at the right time, it lays out a client optimized client retention journey personalized for each customer including existing and future products.  It is the next step in customer discovery.

    By looking at each customer holistically, the solution then feeds back to each application the data for taking action. With over 100 customers such as Ann Taylor, Guess, PacSun, and more), in just their third year of operations, they are looking to grow their sales team.

    The role is based at the company’s headquarters in New York City, with the globe as your market.   A dedicated sales development professional and a crack startup primed, and experienced marketing team will be your partners as you develop your territory plan to pioneer new client relationships. 


    Role:

    • As the primary point of contact for all prospects you will meet with the LOB leaders in Commerce and Marketing for those clients both in person and virtually. You will be able to demonstrate the product ably, and build rapport with client leadership
    • You will keep abreast of the latest developments in the Machine Learning and Artificial intelligence industry as it relates to retail sales and marketing both to insulate your pipeline, and inform leadership of those going on
    • As part of the initial sales team you will be proving out methodology and messaging, sharing successes, and failures. You will be striving to always improve, and to be abundant in your collaboration and communication in particular as it relates to and can inform sales process.
    • You will be a master evangelist. With so many activities clogging the desks and minds of your prospects you will seek to rise above the noise with poignant, thoughtful and impactful communications at a high frequency to maintain attention and document the results thoroughly for learning purposes.

    Skills Required:

    • 5+ years’ experience in either consulting or consultative sales of SaaS technologies, working complex sales cycles, building relationships with diverse stakeholders. You will also have these qualities:
    • Creative and capable: You know how to innovate new process to achieve results. You are that rare individual that always has a good sense of direction in a new situation to get to where you need to go. 
    • Dedicated: You might even be mildly obsessive about your fashion choice, or hobby, knowing that for it to be right that it must be “just so.” You adhere to the paradigm, “anything worth doing, is worth doing right,” from hanging your favorite picture to brewing the perfect cup of Kona.   
    • Detailed: You don’t let anything slide by, that matters. You actually take pride in your punctuation and enjoy documenting your sales trials and travails.   You might even have a matching desk set with a blotter, but that might be stretching a bit.
    • Humility: You have always sought to put yourself in other’s place. You’re a great listener. You say “please” and “thank you” because you mean it. You may even know the punch line of someone’s joke, but you don’t spoil it for them.
    • Communication: You use words with economy and precision. You know this description is way too long, but you like it anyway. You know how to redirect a conversation and have everyone enjoy getting there together.
    PDF
  • Enterprise Account Executive, East Region, E-Commerce Customer Data Hub

    North America

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    E-Commerce Customer Data Hub, SEO, Search and Recommendation

    Client provides the premier SaaS solution for global brands and retailers to provide the ultimate customer journey. The solution features the industry’s only integrated customer data enrichment solution which is fused with an AI driven relevancy-focused SEO platform that featuring natural language merchandise search and integrated BI reporting. Our client’s solution is also the fastest to deploy solution in the category with) dependence on SI providers. Blazingly fast and efficient onboarding result in superb ROI and increased EBIDA for users. Clients leverage can leverage all the modules of the platform as they scale. With dozens of refence client aboard including Cabala’s CVS, Crate & Barrel, Lancôme and Omaha Steaks they have the broadest industry reach in their marketplace. Ready to leverage their Series B round in Q2 of 2018, this is a superb opportunity to joining a winning firm.

    Founded in 2013. Tremendous opportunity to join a privately-held, 100 person ultra-high-growth, e-Commerce solutions disruptor. Client has doubled in size in the past year and is experiencing better than 100% YoY revenue growth!

    Role:

    • New Business, direct sales of the company’s Software solutions into the relevant B2C online retail sectors – Specialty, Fashion, Apparel, Brand
    • Manage highly complex sales cycles to C level decision makers for Commerce, ACV: $250k+
    • Collaborate directly with the heads of the marketing, product and services teams to identify, pursue and close accounts within optimal timeframes and delivery capabilities
    • Drive client meetings with the CEO, Chief Digital Office and Chief Marketing Officer and other business heads as required during sales process
    • Manage your region as a business directing resources, planning and budgeting
    • Actively contribute to the development of the go to market messaging and sales methodologies for the team.

    Skills Required:

    • Strong Direct sales record for net new sales of business software sales into the Retail sector for a small or early stage firm
    • Could come from an e-Commerce, Digital Content Management, Personalization, Merchandising, Site Search, Pricing, OMS, PIM or related B2C e-Commerce e technology where the transaction funnel is manipulated by the solution
    • Stable record of success where product and market were aligned selling net new SaaS solutions to online retail merchants in the IRC 500
    • Credible track record of success particularly in the relevant sectors
      Able to manage sales cycles 6-12 months
    • Desire to help pioneer a company brand as a member of the founding team
    • Experience in a startup where you have created something from nothing that made a real difference
    • Outstanding skill in all areas of the sales cycle including lead generation, qualification, engagement, demonstrations, presentations, RFP response, contract negotiations, channel relations with partners, as well as superb documentation, forecasting and collaborative selling
    • 3+ years selling enterprise business applications
    PDF

Sweden

  • Senior Sales Manager – Nordics, B2B High-Growth SaaS Firm

    Sweden

    click for more details

    Job Description

     

    “Heavyweight, Senior Sales Manager, Nordics, Enterprise SaaS Solutions”

     

    To lead the Nordics territory!

     

    *Highly competitive base + commission

     

    High-growth, Series D, $150m VC backed Enterprise SaaS Firm

     

    Location:

     

    Sweden

     

    Overview:

     

    We are looking for an experienced, big-ticket, heavyweight Enterprise SaaS Sales Executive, the type closing $500k ++ deals with multinationals, often remote working, with a strong pedigree and sales track record.  Must have sold into the CFOs office.

     

    Opportunity to join a high-growth, market-leading, 500-person, North American SaaS company, which is looking to significantly scale its UK and European  / Global operations.  The company has received over $150m in VC funding, signed up over 2,000 customers and opened up offices across North America, EMEA and APAC.  Annual growth is around 50%. The company plans to IPO within the next 3 years.  The top Sales Rep is earning over $1m per year. 

     

    Solutions and focus:

     

    The company is a market leader of SaaS solutions sold into the CFO’s office.  The Enterprise solutions can be sold into different verticals, but we are interested in attracting Enterprise Sales Executives who may have sold into the CFO’s office in some of the following multinationals: –

     

    • International Manufacturing firms
    • Large Services Organisations (Recruitment, PS, Facilities Management)
    • Retail

     

     

    Responsibilities include:

     

    • Report into the VP Northern Europe
    • New business sales of the company’s SAAS into the chosen vertical across the Nordics territory
    • Drive and close new Enterprise SaaS deals, starting at $50k ARR (land and expand)
    • Work closely with Inside sales, Marketing and Partners to generate leads
    • Hit and exceed annual target

     

     

    Desired Background:

     

    • Strong Enterprise SaaS selling track record
    • Experienced in selling to the CFO’s office is a must
    • Big ticket, Enterprise Selling background
    • Preference of having solid sales success of closing business within the relevant verticals as listed
    • Able to juggle multiple deals at once as you will be expected to close 7+ deals per year
    • Strong Nordics contacts
    • May have sold Analytics, Banking, Risk/Compliance, Performance Management, Accountancy, Supply Chain Finance, Treasury, ERP, EDI, Procurement, Spend Analysis or other relevant SaaS solutions in the past
    • Can work in high growth, fast paced environments

     

    To apply:

     

    Contact Ben Watkins, Intrinsic Executive Search, bew@intrinsicsearch.com

     

    Set-up a call:

     

    Speak with Ben, click to access my diary

    PDF

UK & Ireland

  • French Speaking Senior Enterprise Sales, – Enterprise SaaS Proposition

    UK & Ireland

    click for more details

    Job Description                                       

    “French Speaking Senior Enterprise Sales, – Enterprise SaaS proposition”

    Location United Kingdom 

    Company Description

    This global SaaS business has an exceptional proposition and is favoured within the Gartner Magic Quadrant. The company has been acquisitive in recent times and with the assistance of a world-renowned investor, exceptional leadership team and a modern and up to date SaaS proposition, is winning large global B2B accounts with 7 figure sales engagements either as competitive replacement or brand-new deal. This is true enterprise engagement with lengthy and complex sales cycles, high end $$ value requiring a highly consultative, analytical and value-based mind set. This is a high-level upside compensation opportunity for an achievable target.

    *Candidates seeking a move into enterprise software sales from Pre-Sales, Consultancy or Services for instance will also be considered, especially those that have been involved on the periphery of software sales and now seek that first step in sales but with the support of exceptional leaders that can support such a career transition.

    Role:

    • Sales of a enterprise complex analytics SaaS proposition to senior decision makers in large corporations
    • Engaging at the highest levels in industrial corporations such as Automotive, High Tech, Manufacturing and Distribution
    • Extensive pre-qualification of new clients, often with initial POC’s
    • Working and responding to complex RFP and tender documents
    • New business sales focus with a lead generation and marketing team supporting the sales process

    Skills Required:

    • Enterprise solution sales in software/SaaS either as a Sales Executive or transitioning to sales from Pre-Sales or Consultancy
    • A truly consultative & analytical business savvy executive that can gain trusted advisor status at C level
    • Solid experience of negotiation at C level and can engage at the highest levels in large companies
    • Exceptional gravitas, presentation and measured both professionally & personally
    • A team player that still wants to develop their skills and share best practices and develop complex play books with colleagues
    • Fluent French language capability and with experience of working in Europe
    • Educated to degree level with demonstrable intellectual capabilities in being able grasp complex business propositions and process
    PDF
  • Senior Sales Executive, Business Analytics for Retail

    UK & Ireland

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    “Senior Enterprise Sales Executive  – UK / Northern Europe”

     

    Business Analytics for Retail / eCommerce

     

    An Opportunity to join an entrepreneurial, 55-person Global (offices in USA &UK),  B2B SaaS firm with a strong focus on the Retail & Brands vertical.

     

    Based out of their London office, you will be responsible for new business sales of the company’s Data / Business Analytics solutions into the Retail sector.  The solution analyses Retail data which then provides vital insights to drive improved retail performance.

     

    We are looking for Senior Sales Executive who are perhaps best suited to smaller, emerging, B2B SaaS firms.

     

    Role:

     

    * Able to work out of the London as and when required

    * Reports into the SVP Sales EMEA (based London)

    * Business travel, 1-2 weeks a month

    * Prospect into the Retail (non-food) and Brand vertical markets

    * Prospects are mainly in the UK, Sweden, Netherlands and other parts of Europe)
    * New Business, direct sales of the company’s SaaS solutions into the relevant sectors
    * Work closely with Customer Success, Marketing, Pre sales and the Leadership team

    * Manage sales cycles, often complex SaaS deal into large Retailers
    * Target key high level Business Decision makers such as Omnichannel, eCommerce and Digital

    * Grow a number of large existing accounts

     

    Skills Required:

     

    * Strong, entrepreneurial direct sales record of B2B SaaS selling into Retail markets

    * Highly-sales driven, highly competitive, desire to over-achieve sales quotas
    * Will have sold complex B2B SaaS for at least 5 years (Analytics or eCommerce related)

    * May have sold into the e-commerce or Retail sectors

    * Stable record of SaaS Sales success, ideally for a well-known SaaS player
    * Able to manage long sales cycles 6-12 months

    * Comfortable at C level

    Apply to Ben Watkins, bew@intrinsicsearch.com

    PDF
  • Vice President of Sales, Customer Experience

    UK & Ireland

    click for more details

    Vice President of Sales, EMEA

    Location – UK or Germany 

    Company Description

    The company is a leading Customer Experience SaaS & Services company that is looking to hire an EMEA sales leader based in the UK or Germany to lead a sales team of 6 sales and pre sales executives. This will be a very hand on sales leadership role, providing coaching and support for the team and being active in all the deals to support closure. This is a truly enterprise sales environment, with a focus on wining and closing multimillion $£€ engagements that include SaaS and services engagements.

    Role:

    • Lead the current sales team currently located in the UK and Germany
    • Coach and support team members to be the best they can be
    • Direct Marketing campaigns to drive lead generation
    • Sell high value SaaS and Services engagements to major corporations
    • Take an active role in the sales cycles of major deals
    • Grow revenues and team in line with corporate objectives

    Skills Required:

    • Exposure to the CX, Customer Analytics or Market Research SaaS market, having lead sales teams in this space
    • Solid experience in the sale of SaaS propositons
    • A great coach, team player and mentor that is passionate in supporting and mentoring
    • Solid experience of corporate negotiation and board level experience and can engage at the highest levels in large companies
    • EMEA experience
    • Solid track record, exceptional presentation skills with solid leadership and presence
    PDF
  • Vice President EMEA, B2B SaaS, Financial Management Software

    UK & Ireland

    click for more details

    “Vice President EMEA, B2B SaaS, Financial Management Software”

     Office Location – South East UK – EMEA wide location

     This listed North American SaaS business is really riding the wave. Recent revenues surpassed expectations as this rapidly growing global SaaS corporation acquires more companies, builds it’s global workforce to surpass 2000 people whilst growing a loyal client base to over 10,000 clients.

    We are looking to hire an EMEA Vice President of Sales that has taken another SaaS business on a rapid growth trajectory in Europe.  The company is looking to treble EMEA revenues over the next 36 months (Circa $20M current) whilst developing their Mid-Market and Enterprise client base, both of which require a nuanced sales approach. The role will have responsibility for 4 Sales teams, Customer Success, Services and Pre-Sales and are increasing in size constantly so relevant candidates will have worked in a similar high growth environment before.

    Role:

    • Act as the figurehead for the EMEA business
    • 10 Direct reports with overall team size in the region of 40, predominately based in the UK but with major focus in the UK and Germany
    • Will need to drive aggressive revenue growth targets in line with corporate objectives
    • Execution and growth of new and existing revenues in EMEA
    • Drive direct and indirect sales channels, pre sales & professional services teams
    • Dual focus of Mid-Market and Enterprise markets
    • Report to the Chief Revenue Officer in the USA
    • Provide strategic and tactical leadership across the entire EMEA sales operation
    • Attract, hire, retain and continue to develop a world class SaaS sales team

     Skills Required:

    • A highly ambitious executive that seeks continued progression of their career within the SaaS industry
    • Open on SaaS background but must have a B2B, business centric SaaS exposure where the proposition is sold to both high value enterprise as well as volume based Mid-Market accounts
    • Ability to continue to self-develop and learn in what is a rapidly evolving business environment
    • Will have a proven track record of leading and scaling a SaaS business through rapid revenue and hiring growth
    • Understands how to constantly improve the effectiveness of a sales organization and how to continue to enhance sales methodologies and processes, ensuring all sales tools are present to support sales excellence
    • A natural sales leader that can read people well, mentor and can hire great talent whilst coaching colleagues to be the best that they can be
    • Ability to accurately forecast as well as holding themselves and colleagues accountable
    • A warm and friendly personality balanced with professional responsibility and that critical commercial capability required to be successful in such a strategic leadership role
    • Exceptional personal presentation and brand with first class communication and presentation skills as required by organizations of this profile

     

    PDF
  • Senior Sales Executive – UKI – A world leading SaaS vendor

    UK & Ireland

    click for more details

    Opportunity to join a well-funded, established US SaaS firm (1,000+ employees / $200m) that is growing globally at exceptionally fast rate.

    High-Earning Opportunity! 60% of Sales Team made club trip in 2018!

    The proposition is an enterprise class business proposition with modern transformational solution with massive upside for large companies. The client list literally reads like a who’s who of some of the most respected corporations in various vertical markets.

    This is a chance to join the UK team and take a critical sales role in the upselling of existing clients. Successful candidates will work with an book of key clients and will drive further new revenues from within those accounts. We are looking to hire Senior Sales Executives who wish to join an entrepreneurial culture of sales-success and high potential earnings, so benefitting from of the best commissions plans in the B2B SaaS industry today.

    Role: 

    • Work with existing UKI clients
    • Exceed sales quotas by building new revenue streams and relationship within existing client base
    • Develop and deliver world class business presentations
    • Manage multiple complex SaaS sales processes
    • Precision forecasting of sales pipelines
    • Work from modern offices as well as from home
    • Keep up to date on the latest sector trends, emerging technology and market in general

    Skills Required:

    • Proven track record of success in the sale of SaaS
    • Demonstrable experience of successfully selling to major accounts
    • Hunter mentality……Within existing accounts
    • Broad horizontal sector experience
    • A stable well managed career
    • Exceptional presentation skills
    • A modern up to date SaaS sales profile with strong sales process capability
    PDF
  • VP Global Marketing, Emerging SaaS Business

    UK & Ireland

    click for more details

    Job Description

     

    “Global Vice President Marketing”

     

    Location:London, UK office with some international travel

     

    Enterprise SaaS  – 150 Person business

     

    Highly competitive base, commission and stock options

     

    Overview:

     

    We are working with a high-growth European Headquartered Enterprise SaaS firm hiring looking for a “Global Vice President of Marketing.”

     

    The company has recently received further VC funding and employs around 150 employees globally.

     

    This is very much a hands-on Marketing Leadership position with initially 5 reports.

     

    Solutions and focus:

     

    The company is a market leader of SaaS solutions sold into mainly Marketing and Procurement Executives.  The Enterprise solutions can be sold into different verticals, but the main verticals include:

     

    –       International Manufacturing firms

    –       Higher Education

    –       Retail

    –       Pharmaceuticals

    –       Test & Measurement

     

     

     

     

     

     

    Responsibilities include:

     

    –       Reports into the SVP Global Sales/Marketing

    –       Create the global demand generation plan

    –       Manage and grow the Marketing team

    –       Run all inbound and outbound channels- email, direct mail, digital advertising, SEO, webinars, PR…

    –       Run the brand marketing plan and create campaigns that connect PR, content, social and advertising

    –       Run PR and communications

    –       When requested, act as the company’s storyteller and evangelist

    –       Analyze competitors and market trends

    –       Travel is required, but most time to be spent in UK

     

    Desired Background for Ideal Candidate:

     

    • B2B SaaS Background within early B2B SaaS firms
    • Must-be incredibly hands-on
    • Content marketing, PR background and has established a B2B SaaS brand and helped scale such a business.
    • 5+ years in Leadership in leading marketing for a high-growth SaaS
    • Track record as a highly successful, hands-on Marketer in SaaS
    • Managed demand generation
    • Outstanding knowledge of digital marketing
    • Has delivered compelling, specific messaging for each stage of the buyer journey
    • Able to work closely with Sales and Product teams
    • Experience with the latest lead generation methods for direct sale businesses

     

     

    To apply:

     

    Contact Ben Watkins, Intrinsic Executive Search, bew@intrinsicsearch.comor call +44 (0) 207 097 1475

     

    PDF

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