Why People Leave SaaS Firms?

Here are reasons why people leave SaaS firms…

You spend time and money acquiring the best people so you need to be as focussed and even more so on retention.

𝙒𝙝𝙚𝙣 𝙮𝙤𝙪 𝙜𝙚𝙩 𝙢𝙖𝙧𝙧𝙞𝙚𝙙, 𝙩𝙝𝙚 “𝙬𝙤𝙧𝙠” 𝙤𝙛 𝙨𝙩𝙖𝙮𝙞𝙣𝙜 𝙢𝙖𝙧𝙧𝙞𝙚𝙙 𝙗𝙚𝙜𝙞𝙣𝙨……𝙨𝙖𝙢𝙚 𝙖𝙨 𝙬𝙝𝙚𝙣 𝙮𝙤𝙪 𝙝𝙞𝙧𝙚…..

  • Asking someone to do a job – then telling them how to do the job.
  • No consideration for personal and professional development. Often spoken about early on and easily forgotten
  • Multiple manager / leadership changes. A common catalyst for unrest and it stands to reason. When you lose your stakeholder, all that was agreed at the beginning is lost
  • Toxic behaviour somewhere in the organisation
  • Weak leadership unable or unwilling to make tough decisions or makes bad decisions. Not all decisions have great outcomes for all as you can’t make everyone happy all of the time but respect comes from many directions including decision making
  • Fair decision making such that all those affected by the decision can see the reasoning and whilst it may not be popular, can see it was fair and appropriate and so respected
  • Micromanagement – How many times do I hear this? Micromanagers are not leaders
  • Post M&A changes that lead to disharmony and loss of direction. Keeping a team together after an event can be a challenge
  • Technology competition. We all want to work with the hottest tech so if you are being overtaken, retention can be an issue. Not an easy challenge or one that can be influenced easily unless senior or in control of product
  • Change of company culture such that the reasons for joining a company are no longer the reasons for staying in the company.

So many more – being valued, flexibility, childcare, burnout, hybrid working…

The only constant in our industry is change and volatility and great leaders are good at hiring as well as retaining.

Contact Paul French and find many more useful SaaS hiring tips here


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