Customer Success Manager – Germany / Europe

An exciting opportunity to join a European-headquartered B2B SaaS company going through scale-up phase.

The company employs around 35 people, comprising of many different nationalities and a unique culture.   The team often work remotely, and are mainly scattered across Germany.  The company has been trading for under 5 years, has raised millions of euros from significant investors and already closed a number of prestigious B2B deals with leading brands across Europe.

The solution allows Logistics and Warehouse staff to be properly trained and on-boarded via the use of their SaaS platform.

We are open to German-speaking candidates who are based in Germany or Benelux.

• Home-based role plus monthly office and clients visits 
• Take responsibility for 5-10 Accounts in Germany other parts of Europe
• On-board, retain, and ensure quality on-going communication with the Customers
• Ensure the Customer adopts the solution and gains significant benefit from it
• Ability to think on their own feet

• B2B SaaS background
• Fluency in German
• Based in Germany (ideally West) and open to Benelux
• 2+ years Customer Success experience. (Mid-senior level role)
• e-learning, online training, Workforce Management, Warehousing, Logistics solutions experience beneficial
• Ideally suited to start-up and scale-up roles
• Salary level will depend on level of candidate