The Opportunity:
Account Director – DACH
Home-Based | Fully Remote (with Travel across DACH)
The Company
Join a well-known, established business entering its next stage of growth. This global leader in Web Hosting infrastructure software employs over 500 people and sells it’s services to top Web Hosting providers worldwide.
The company provides a comprehensive portfolio of solutions that Web Hosting companies integrate into their own offerings to deliver greater value to their end users.
This sell-through model is core to the company’s success, enabling customers to grow their own businesses while expanding adoption at scale.
Backed by Private Equity with global reach, the company continues to expand through strategic acquisitions and the development of new products that combine automation, control, and scalability.
With a team of 20 in DACH and 50 across Europe, the company is committed to helping existing customers grow, evolve, and compete.
The Role:
This is a critical and high-visibility role, managing and growing 30+ strategic existing customer accounts across the DACH region. You’ll be expected to build strong relationships with your customers, and act as a commercial advisor and growth partner.
You’ll work closely with key stakeholders to educate, energise, and support customers in bundling and reselling the company’s services to their own end users – the core driver of long-term revenue and retention. You’ll be well supported by a strong local DACH team, along with Sales Engineers, Marketing, and Product Managers.
Key Responsibilities
- Manage and grow 30+ strategic existing customer accounts in the DACH region
- Re-engage and transform customer relationships with fresh commercial thinking
- Help customers bundle and resell services to their own end users, driving growth
- Develop and execute long-term strategic account plans (1–3–5 year growth roadmaps)
- Educate customers on new products and support their go-to-market execution
- Sell through customers – deal sizes vary depending on end-user adoption
- Work closely with internal GTM, product, and customer success teams
- Travel frequently to meet customers and build trusted, in-person relationships
- Be accountable for revenue growth, customer health, and strategic expansion
Experience:
- Strong experience in Enterprise Sales, Account Management, or Customer Success, with a proven track record of growing revenue from existing customers
- Experience working in sell-through or channel models is a strong plus
- Background in Web Hosting, infrastructure, SaaS, or B2B tech environments
- Able to liaise day-to-day with key customer personas including Product leaders, IT stakeholders, and Technical Directors
- Comfortable engaging with multiple stakeholders, including C-level executives (e.g. CEOs) and Procurement professionals for commercial and pricing discussions
- No technical background required – supported by dedicated Sales Engineers
- Familiar with structured sales process and forecasting and confident applying them in complex sales environments
- Excellent communicator and natural relationship builder
- Self-starter, structured, and thrives in a remote-first environment
- Willing to travel frequently across the DACH region
- Fluent in German and English
>>> Package is Senior Account Executive level, depends on experience and location <<<<
